Privacy Policy

Introduction

Mosaic Lab ("we", "us", or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights with respect to it.

By using mosaiclab.net or contacting us directly, you agree to the terms of this Privacy Policy. We don't sell data, we don't build advertising profiles, and we keep what we collect to the minimum needed to do the work.

Information We Collect

We collect only what's necessary to respond to enquiries and deliver services. That includes:

• Name and contact details — provided when you email or fill out a contact form
• Waitlist email — provided when you join the fullhouse early-access waitlist; stored via our email provider (Resend) to send the launch note
• Newsletter email — provided when you subscribe to mosaic ai (via /api/subscribe); stored via Resend to send daily issues. Source tag (e.g. mosaic-ai) stored alongside for routing.
• Company and project requirements — shared voluntarily when discussing potential work
• Communication preferences — how you'd prefer to be contacted

We do not use tracking cookies, analytics scripts, or third-party advertising on this site. The browser-based tools at mosaiclab.net process data locally in your browser and do not transmit anything to our servers.

How We Use Your Information

Information you share with us is used solely to:

• Respond to your enquiries and questions
• Send the fullhouse launch email you asked for (single opt-in; every mail has an unsubscribe link)
• Send the mosaic ai newsletter you subscribed to (single opt-in; weekly; every mail has an unsubscribe link)
• Scope and deliver project work you've requested
• Keep records of agreed terms and deliverables

We do not share your information with third parties except where required by law. Email delivery runs via our subprocessors Resend (contacts + sending) and Cloudflare (hosting). We do not send marketing emails unless you've explicitly asked to hear from us.

To exercise any rights under applicable US privacy laws, or to request deletion of your information, contact us at hello@mosaiclab.net.